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E-commerce

What a website costs, how domains and hosting actually work, and what to expect from a project — written from the ones we run.

Adding product reviews to your online store

E-commerce

Adding product reviews to your online store

A working process for collecting product reviews: when to send the request, how to moderate fairly, whether to allow photos, and how to display ratings.

· 7 min read

Planning product categories for an online store

E-commerce

Planning product categories for an online store

Plan product categories for an online store that shoppers understand: sensible depth, customer-friendly names, items in several categories and room to grow…

· 6 min read

Handling zero-result searches in an online store

E-commerce

Handling zero-result searches in an online store

Turn zero-result searches into sales: find failed queries in your logs, fix spellings and synonyms, show useful alternatives and spot products worth adding…

· 6 min read

Thinking…