GMax Mart
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FAQ

Payment

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Payment

Scan the QR code on the payment step, or pay to our UPI ID 7060026002@upi, then upload a screenshot of the payment so we can verify it.

Payment is by UPI — scan the QR code shown at checkout and upload the screenshot. For anything else, open a ticket and ask.

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Yes. It is how we match your payment to your order. Without it we cannot verify and the work does not start.

It is optional. If your payment app gives you a reference number, adding it helps us find your payment faster.

Our team checks it by hand, usually the same working day. You will see the status change on your order, and your services switch on the moment it is verified.

We have your payment screenshot but a person has not checked it yet. Nothing starts until it is verified — that is deliberate, so you are never charged for a service that began before we confirmed the money.

That is normal before verification. Your hosting and domain are recorded but not switched on, and the year does not start counting until we confirm the payment.

On the day your payment is verified, not the day you placed the order. You never lose days waiting for verification.

The order page shows why. Usually the screenshot did not match the amount or the reference. Open a support ticket and we will sort it out.

Open a ticket →

That is not something the site handles automatically. Open a ticket and ask — our team will tell you what is possible.

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Every order has an invoice you can view or download from the order page, and they are all listed under My Invoices.

My Invoices →

Our team has not uploaded it yet — in the meantime you can pay to our UPI ID 7060026002@upi.

Open a ticket →

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