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FAQ

Support

The same answers our chatbot gives, written out. Search, or pick a topic.

Support

Open a support ticket from your panel. Everything about your project stays attached to it, which beats a chat thread nobody can find later.

Open a ticket →

Under Support, My Support Tickets shows every conversation and its status.

My tickets →

Our team works through tickets in order. Urgent issues with a live site are picked up first — say so in the ticket.

Yes — Support then Knowledgebase, with articles on the common questions.

Knowledgebase →

A ticket is the reliable route because it stays attached to your project. If a WhatsApp number is shown on the site, that works for quick questions.

Open a ticket →

Open a ticket straight away and say the site is down — those are picked up first.

Open a ticket →

Open a ticket with the page and what is wrong, and we will correct it.

Open a ticket →

Still not answered?

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